Issue details
Customer Service Strategy
To deliver a digitally enabled, consistent,
customer experience which places customers at the heart of what we
do
Decision type: Key
Reason Key: Strategic nature / impact on communities;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 02/11/2023
Decision due: 25 January 2024 by Cabinet
Lead member: Cabinet member finance and corporate services
Lead director: Corporate Director - Community Wellbeing
Department: Community Wellbeing
Contact: Lesli Good, Service Director - Communities Email: Lesli.Good@herefordshire.gov.uk Tel: 01432 260965, Nigel Thomas, Senior Project Manager Email: Nigel.Thomas@herefordshire.gov.uk.
Documents
- Customer Service Strategy