Issue details
Cashless payment from business transactions supported by digital transactions
For a number of years the council has made
changes to services to reduce cash payments. There is several
reasons for this:
• More secure as card and digital payment create a record and
less risk of money being misplaced
• Handling cash is more expensive for the council as needs
collecting, banking and counting
• Customer demand as more people use cards and on-line
payments.
However it is recognised that there are some individuals in the
community that are not digitally connected so cash is still
acceptable for small items e.g. paying library fines.
This decision is concerned with withdrawing the option of cash
payments by businesses. This decision is based on recognising that
businesses have the wherewithal to make card or on-line payments.
Two specific areas is within Waste Management and Licencing.
The transition to operating cashless has been escalated due to
Covid-19 so there should be low impact, however a four week notice
period is communicated via the services to those who will be
affected.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 26/11/2020
Decision due: 3 November 2020 by Assistant director Corporate Support (Historic)
Contact: Natalia Silver, Service Director - Corporate Services Email: nsilver@herefordshire.gov.uk Tel: 01432260732.
Decisions