For a number of years the council has made changes to services to reduce cash payments. There is several reasons for this:
• More secure as card and digital payment create a record and less risk of money being misplaced
• Handling cash is more expensive for the council as needs collecting, banking and counting
• Customer demand as more people use cards and on-line payments.

However it is recognised that there are some individuals in the community that are not digitally connected so cash is still acceptable for small items e.g. paying library fines.

This decision is concerned with withdrawing the option of cash payments by businesses. This decision is based on recognising that businesses have the wherewithal to make card or on-line payments. Two specific areas is within Waste Management and Licencing.

The transition to operating cashless has been escalated due to Covid-19 so there should be low impact, however a four week notice period is communicated via the services to those who will be affected.