Issue details
Renewal of Access Group contract for Mosaic, Synergy and associated systems
PDF 206 KBTo seek approval to enter into a new contractual arrangement with The Access Group for the provision of Mosaic (adults and children’s social care case management system), Synergy (education management system), Abacus (adult social care finance system) and Core+(youth service system including transition to a cloud-hosted Software as a Service (SaaS) , following expiry of the current contract's available extensions in September 2026.
Decision type: Key
Reason Key: Expenditure;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 28/07/2026
Decision due: 25 September 2026 by Cabinet member adults, health and wellbeing
Lead member: Cabinet member adults, health and wellbeing
Lead director: Corporate Director - Community Wellbeing
Department: Community Wellbeing
Contact: Hilary Hall, Corporate Director Community Wellbeing Email: Hilary.Hall@herefordshire.gov.uk.
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