Issue details

Digital financial platform for the Crisis and Resilience Fund

To seek cabinet member approval to implement a compliant digital financial platform to effectively deliver the Crisis and Resilience Fund, enabling a ‘cash first’ approach to financial support for Herefordshire residents experiencing financial shock, and ensuring compliance with DWP requirements.

Decision type: Key

Reason Key: Strategic nature / impact on communities;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 13/03/2026

This decision will be taken under urgency procedures.

Reason for urgency:
An exemption from the standard 28-day notice period is requested on the grounds of urgency to enable the implementation of the e-voucher platform required to administer Crisis and Resilience Fund (CRF) payments from 1 April 2026. This will ensure the council can deliver timely cash-first financial support to residents in financial hardship and meet Department for Work and Pensions delivery requirements.

Decision due: 25 March 2026 by Cabinet member adults, health and wellbeing

Lead member: Cabinet member adults, health and wellbeing

Lead director: Corporate Director - Community Wellbeing

Department: Community Wellbeing

Contact: Nikki Stroud, Talk Community Children and Families Lead Email: nikki.stroud@herefordshire.gov.uk.

Documents

  • Digital financial platform for the Crisis and Resilience Fund