Issue - decisions

To re-commission the technology enabled care and call monitoring service in Herefordshire

26/09/2024 - To re-commission the technology enabled care and call monitoring service in Herefordshire

That:

a)    The joint re-commissioning of a new Technology Enabled Care Service (TECS) is approved to commence from 1 April 2025, for a period of two years with the option to extend annually up to a maximum contract term of five years.  This will include all technology related equipment and call monitoring, as outlined in the below approach in paragraphs 5 to 14, up to a maximum contract value of £2.5million; and

b)    Delegated authority be granted to the Corporate Director Community Wellbeing to implement recommendation (a) including the tender process, award of contract and all operational decisions for the duration of the contract.