To invite Cabinet Members to review performance for the operating year 2013/14.

The Cabinet Member for Corporate Services introduced the Corporate Performance Report for the operating year 2013/14, stating that much had been achieved and the focus next year would be on performance systems. 

The following points were made in discussion:

·                     There was concern that larger investors should have moved into Rotherwas Enterprise Zone thus introducing new businesses as well as those with an existing local presence.

·                     Concern was also expressed that the reprocurement of services previously provided by Amey should not be regarded as an achievement due to the manner in which it was managed.

·                     Effort was being made to meet the needs of all, although it was commented that many people still do not have digital facilities and so they must continue to be catered for. However, digital take up is being encouraged.

·                     There had been a varied experience of online services such as the planning portal and the pothole reporting system.

RESOLVED THAT: the Corporate Performance Report be noted.