This report recommends to Cabinet a revised Communications Strategy and associated protocols to help align corporate communications to improve the way the council communicates to residents and stakeholders.

It was noted that the head of communications, following consultation with the cabinet member housing, regulatory services and community safety, would make minor alterations and corrections to the documents as necessary.

With this caveat, it was resolved that:

a) The Communications Strategy is approved

b) The accompanying Communications Protocols and Principles are approved.

1. The Council could choose not to use a Corporate Communication Strategy. This is  not advised as a co-ordinated communication approach will be more effective and supportive for our residents, staff and stakeholders

2. The Council could choose not to use Communication Protocols. This is not advised as a co[1]ordinated communication approach will be more effective and supportive for our residents, staff and stakeholders