Decision details
Fivium Renewal
Decision Maker: Director of Governance and Legal Services
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Decision:
To award a contract to Fivium for the
provision of a case management system for complaints and
information requests for a period of two years at a total cost of
£62,016.00.
Contact: Tilly Page, Complaints and Children's Rights Manager Email: Tilly.Page@herefordshire.gov.uk Tel: 01432 383708.
Publication date: 30/04/2026
Date of decision: 24/03/2026
Accompanying Documents: