To update Cabinet on progress made following the Major Contract Performance Review reported to Cabinet on 24 September 2020. That report approved improvements to the council’s major contracts for Public Realm services and Property and Facilities Management.

That:

a)    Cabinet note the outcome of a whistleblowing investigation and, in line with the approved improvement plan, a contract management and commissioning resource is created in the corporate centre to provide capacity to support the delivery of the improvement plan using the Programme Management Office (PMO).

b)   Cabinet approve the establishment of an improvement board to include senior officers and Cabinet members

1.    This is a factual report with updates on suggestions for improvements. The alternative option is not to implement some or all of the improvements suggested. This would result in reduced improvements to the performance of the major contract in place.