The council has ‘inhouse’ care services which are growing and along with the rest of the market needs to be CQC compliant. By purchasing this system it will support Officers to deliver good quality services. The QCS compliance system is recognised across the care industry supporting CQC Compliance under The Health and Social Care Act 2008.
The system contains a comprehensive set of policies and procedures as well as protocols, care plans and supporting documentation the council can use to ensure all its services are CQC compliant.