Decision details

Decision to award a contract to Insight Direct (UK) Ltd for Planning & Regulatory Services Software.

Decision Maker: Officer Decisions - Economy and Enviroment

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

Award a contract to Insight Direct (UK) Ltd for Planning & Regulatory Services Software at £893061.97 for a 6-year period; at £98,161.40 pa and inclusive of supplier implementation fees of £304,093.57, with the option to extend for a further 2 years, subject to governance and budget.
Approve expenditure of up to £1,396,000 for the implementation of the software, which includes costs of the supplier, Herefordshire Council, Hoople and other professional services.

Contact: Jade Richards Email: jade.richards2@herefordshire.gov.uk.

Publication date: 22/04/2026

Date of decision: 05/06/2025

Accompanying Documents: