Decision details
To approve a direct award for the Technology Enabled Care Service (TECS)
Decision Maker: Chief executive
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Decision:
To approve a direct award to Careium UK
Limited for Herefordshire’s
Technology Enabled Care Service (TECS), including reactive and
proactive call monitoring.
This is in the event that the current provider, NRS Healthcare, is
unable to continue delivering the service on behalf of the council
and ICB.
The service will be delivered by Careium UK Limited until 31 March
2027. The contract value is £565,000 per year or
£941,666 over the full lifetime of the contract.
Contact: Sharon Amery, Senior Commissioning Officer Email: sharon.amery2@herefordshire.gov.uk Tel: 01432 383734.
Publication date: 09/10/2025
Date of decision: 18/07/2025
Accompanying Documents:
PDF 152 KB