Decision details

To award a contract for the emergency out of hours telephone answering service

Decision Maker: Director of Strategy and Performance

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

To award a two year contract to Careium UK Limited, for the provision of the council’s emergency out of hours telephone answering service, with the option to extend for further periods up to 24 months (four years in total).

The maximum budget for this service is £23,500 per annum or £94,000 over the full lifetime of the contract, including any extensions.

Contact: Sharon Amery, Senior Commissioning Officer Email: sharon.amery2@herefordshire.gov.uk Tel: 01432 383734.

Publication date: 27/03/2025

Date of decision: 24/03/2025

Accompanying Documents: