Issue details

Renewal of Access Group contract for Mosaic, Synergy and associated systems

 

 

To seek approval to enter into a new contractual arrangement with The Access Group for the continued provision of Mosaic, Synergy, Core+ and associated systems, including transition to Access' cloud-hosted (SaaS) service, following expiry of the current contract's available extensions in September 2026.

Decision type: Key

Reason Key: Expenditure;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 28/07/2026

Decision due: 25 September 2026 by Cabinet member adults, health and wellbeing

Lead member: Cabinet member adults, health and wellbeing

Lead director: Corporate Director - Community Wellbeing

Department: Community Wellbeing

Contact: Hilary Hall, Corporate Director Community Wellbeing Email: Hilary.Hall@herefordshire.gov.uk.

Documents

  • Renewal of Access Group contract for Mosaic, Synergy and associated systems