Issue - decisions

Hoople Service Level Agreement

06/07/2017 - Hoople Service Level Agreement

THAT:

(a)        the Assistant Director Environment and Place be authorised to finalise and sign the Hoople Service Level Agreement (SLA) for 2017/18 attached at Appendix 1; and,

 

(b)        subject to Hoople maintaining its Teckal status, the Assistant Director Environment and Place be authorised to approve future annual Service Level Agreements with Hoople for the provision of back office services within approved budgets based upon the current budget levels taking account of inflation.