Issue - decisions

JOINT CUSTOMER SERVICES HUB

02/06/2016 - JOINT CUSTOMER SERVICES HUB

THAT:

(a)  The establishment of a joint customer services hub at a refurbished Blueschool House with a total capital cost of £950k is agreed;

(b)  the council grant a lease to the Secretary of State for the Department of Work and Pensions for a part-use of Blueschool house for a 15 year term at £100k pa;

(c)  The majority of Regulatory and Planning Services currently based in Blue School House be relocated to Plough Lane with appropriate front line  elements relocated to suitable accommodation in the city centre to reflect service delivery requirements;

(d)  on completion of refurbishment of Blueschool House, front facing services from Franklin house move to jointly occupy Blueschool house with Job Centre Plus services (currently located at St Nicholas House);

(e)  vacant possession of Franklin House is afforded and the building be declared surplus to operational requirement for redevelopment or disposal;  and

(f)   the director of resources be authorised to take all operational decisions necessary to implement the project within the agreed financial envelope.