Decision details

Digital Strategy Delivery 2019/20

Decision Maker: Cabinet member finance and corporate services

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


To approve the draw down from the IT reserve for specific projects.  The report also seeks approval to adopt the Digital Declaration as a joint statement between national and local government on standards for utilising digital services for the benefit of residents.  The report will also provide an update and outline of the delivery of the council’s digital strategy for the financial year 2019/20.  These initiatives ranging from increasing IT security, improving the council website and systems that support the effective delivery of services.  Within the delivery is an outline of where reserve draw-down will be used or if part of existing revenue spend.



(a)        Up to £278k be allocated from IT reserves to support the following:




Firewall replacement


SQL Server and Windows Server 2008 Upgrade


Call centre License for Adults and Communities


Health Checks and Corius Implementation


Implementation costs / project management costs


UPS (uninterruptible power supply)


Compatability with Windows 10





; and

(b)        The Local Digital Declaration at appendix 2 be adopted by Herefordshire Council.


Alternative options considered:

1.          That the Local Digital Declaration is not adopted.  This is not recommended as the declaration links closely with the intentions of the council in terms of the approach to using digital services as tool support access to services for residents and business, and supporting improvement of services.  Also, by agreeing the declaration a range of support and training is opened to the council.


2.          That funds are not drawn-down from reserve.  This is not recommended as certain areas of work will not be completed putting the organisation at risk or key service improvements not made.


Wards Affected: (All Wards);

Contact: Natalia Silver, Assistant Director Corporate Support Email: Tel: 01432260732.

Publication date: 19/09/2019

Date of decision: 19/09/2019

Effective from: 26/09/2019

Accompanying Documents: