Decision details

Hoople service level agreement (SLA) 2018/19

Decision Maker: Assistant director environment and place (Historic)

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

To approve the first quarter payments in relation to back office services provided by Hoople, pending the finalisation of the Service Level Agreement for 2018/19.

Decision:

That:

(a)        Payments to Hoople for back office service provision for the period April to end of June 2018 are made in line with the terms agreed in the SLA for 2017/18 until the revised SLA for 2018/19 is approved.

 

Alternative options considered:

1.          None.  The provision of back office services (Revenues and Benefits, Finance, HR, ICT and Training) are essential to the running of the organisation.  Hoople will incur the costs associated with the provision of these services during the period and it is appropriate for the Council to make these payments under the Shared Services Agreement.

 

Wards Affected: (All Wards);

Contact: Robert Ewing, Commissioning programme delivery manager Email: rewing@herefordshire.gov.uk Tel: 07792 881304.

Publication date: 12/06/2018

Date of decision: 12/06/2018

Effective from: 19/06/2018

Accompanying Documents: