Decision details

Award of Access Group contract for Mosaic, Synergy and associated systems

Decision Maker: Corporate Director - Community Wellbeing

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

To finalise and execute a five-year contract with The Access Group for the provision of Mosaic, Synergy, Abacus and Core+, via direct award under the Yorkshire Purchasing Organisation (YPO) 1095 framework (Lot 12),(Health and Social Care Software Systems for UK public sector organisations) at total cost of £3.4m, for the period 1 October 2026 to 30 September 2031, including hosting arrangements and delivery protection provisions.

Corporate Director Community Wellbeing to make all operational decisions relating to the implementation of the contract awarded.

Contact: Marie Gallagher, Delivery and Improvement Lead Email: Marie.Gallagher1@herefordshire.gov.uk Tel: 01432 260435.

Publication date: 08/10/2026

Date of decision: 01/10/2026

Accompanying Documents: