Decision details
To confirm the acceptance of the transfer of the telecare monitoring service from Connexus Housing Limited to Doro Care UK Limited.
Decision Maker: Director of adults and communities (Historic)
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
Connexus Housing Limited, the established
contract provider of the 24 hr call monitoring service, took the
decision to sell the ‘Careline’, the call monitoring
element of their business earlier in 2020. This sale has been
undertaken but the council has been subject to a strict
Non-Disclosure Agreement (NDA) and therefore very limited
information was available prior to the sale.
The service contract remains exactly the same and will remain in
place for the remainder of the contract period to 31st March
2022.
The service was officially transfer on Wednesday 14th October 2020
and the restrictions in the NDA were lifted on Thursday 15th
October 2020. Therefore the council can now confirm the new
provider of the service
Contact: Paul Smith, Service Director - All Ages Commissioning Email: Paul.Smith@herefordshire.gov.uk Tel: 01432 261693.
Publication date: 20/10/2020
Date of decision: 15/10/2020
Accompanying Documents:
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