This report is designed to provide assurance that progress is being made towards achievement of the agreed revenue and service delivery targets, and that the reasons for major variances or potential under-performance are understood and are being addressed to the cabinet’s satisfaction. Cabinet is asked to review projected revenue outturn for 2018/19 and consider performance for the first quarter of the year.

That:

a) the projected financial outturn and performance for the first three months of 2018/19 were reviewed and cabinet determined any additional actions required to achieve improvement; and

b) The following measures be added to the corporate delivery plan 2018/19:

·         time taken to process housing benefit change of circumstances; and

·         time taken to process housing benefit new claims.

Cabinet may: choose to review financial and operational performance more or less frequently; or determine alternative actions to address any identified areas of underperformance, including referral to the relevant scrutiny committee.