Decision details

CQC Assessment report and Improvement plan

Decision Maker: Cabinet

Decision status: Recommendations Approved (subject to call-in)

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

The purpose of this report is to present Cabinet with the outcome of the Care Quality Commission (CQC) Assessment and to approve Herefordshire's CQC Assurance improvement plan 2026-27

Decision:

That:

a) Cabinet notes the outcome of the Herefordshire CQC Assessment;

b) Cabinet approves Herefordshire’s CQC Assurance improvement plan 2026-2027;

c) Cabinet authorises the Corporate Director Community Wellbeing to lead this improvement plan on behalf of the Council and to take all operational decisions, as set out within this report and appendices.

Alternative options considered:

To not approve the CQC Assurance improvement plan. This is not an option as the council would not have a structured way to deliver the necessary improvements following the publication of the CQC Assurance report.

Reason Key: Strategic nature / impact on communities;

Wards Affected: (All Wards);

Contact: Emma Evans, Head of Service Transformation & Improvement Emma Evans Email: Emma.Evans@herefordshire.gov.uk Tel: 01432 260460, Hilary Hall, Corporate Director Community Wellbeing Email: Hilary.Hall@herefordshire.gov.uk.

Report author: Emma Evans

Publication date: 30/07/2026

Date of decision: 30/07/2026

Decided at meeting: 30/07/2026 - Cabinet

Date comes into force if not called in: 06/08/2026

Call-in deadline date: 05/08/2026

Current call-in Count: 0

Accompanying Documents: