A competitive process has been undertaken where the specification of requirements was been sent to providers via a Consortium framework, of which, three compliant bids were received.

New Progress Housing Association received a score of 81.40% when assessed against the price and quality of service. This was the winning score.


The council will now enter into a contract with New Progress Housing Association to supply the Technology Enabled Living reactive call monitoring service and an adult social care lone worker solution, during the contracted period of two years (within option to extend), in accordance with agreed mobilisation and costs.

Bids were received from two other suppliers.